Refund policy
Returns & Refunds Policy
At Zero Putts Given Golf, all products are custom-printed to order. Due to the personalized nature of our items, we have the following return policy:
Quality Guarantee We stand behind the quality of our products. We will gladly replace or refund items that are:
- Damaged during shipping
- Defective or misprinted
- Incorrectly produced (wrong size, design, or product)
Reporting Issues If you receive a damaged or defective item, please contact us at zeroputtsgiven89@gmail.com within 7 days of delivery with:
- Your order number
- Photos of the defective item
- Description of the issue
Non-Returnable Items Due to our made-to-order production process, we cannot accept returns for:
- Change of mind
- Incorrect size selection
- Color variations (slight differences may occur between screen displays and printed products)
- Items that have been worn, washed, or altered
Replacements For verified quality issues, we will send a replacement at no additional cost. Original items do not need to be returned unless specifically requested.
Refunds Refunds for defective items are processed to the original payment method within 5-10 business days after the issue is verified.